Overview Course
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MTKL5033 TECHNOLOGY AND OPERATIONS MANAGEMENT

By: Universiti Teknikal Malaysia Melaka (UTeM) | Learning Path | Intermediate

Description

Duration: 120 Hours 00 Minutes
Date published: 10/21/2023

Dear Esteemed Future Business Leaders!

Welcome to the MTKL5033 Technology and Operations Management course! We are delighted to have you join this learning journey, where we will explore the principles, tools, and strategies that drive efficient and effective organizational operations.

In this course on Technology and Operations Management, you will explore the dynamic challenges and critical issues shaping both service and manufacturing industries in today’s technology-driven world. Through engaging case studies and real-world examples, learners will uncover how successful organizations manage their operations and leverage technology for competitive advantage. By identifying, analyzing, and synthesizing key industry challenges, students will develop a comprehensive, real-world understanding of operational excellence, innovation, and strategic decision-making. This course equips future professionals with the skills to critically evaluate operational strategies and implement effective solutions empowering them to lead transformation in complex business environments.

This Open and Distance Learning (ODL) format gives you the flexibility to study at your own pace while still engaging in meaningful activities, discussions, and assessments. I encourage you to stay proactive, participate actively, and make full use of the resources available to you.

We are looking forward to supporting your learning and growth throughout the course. Wishing you a rewarding and enriching academic experience!


Assessment Structure:

Individual Assignment - 30%

Case study Report - 30%

Written Final Assessment - 40%


Communication Channel

All official announcements, discussion, and meeting links will be shared via Microsoft Teams. Please ensure you check your MS Teams regularly and turn on notifications for this course channel.

(The link will be provided once the semester open)




Learning Outcomes

After successful completion of this course, learners are expected to be able to:

CLO1: Synthesize the issues in Technology and Operation Management either in service or manufacturing industries (PLO1,A4)

CLO2: Evaluate a range of tools appropriate for analysis of technology and operations management (TOM) of the firm. (PLO5, C6)

CLO3: Design the operation management techniques to the service sector as well as manufacturing firms (PLO7,C6)

References

  • Krajewski, L. J., Malhotra, M. K., & Ritzman, L. P. (2024). Operations management: Processes and supply chains (14th ed.). 
  • Drane, M., & Faramarzi, H. (2024). Introduction to operations management. Business LibreTexts. https://biz.libretexts.org/Bookshelves/Management/Introduction_to_Operations_Management
  • Daly, Patrick. International Supply Chain Relationships : Creating Competitive Advantage in a Globalized Economy, Kogan Page, Limited, 2019. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/kutkm-ebooks/detail.action?docID=5639370.


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Recognition

MTKL5033 TECHNOLOGY AND OPERATIONS MANAGEMENT

Instructor

ZULISMAN BIN MAKSOM

Instructor at UCreds

Dr. Zulisman Maksom: Pioneering Experiential Design and Academic Excellence.

Dr. Zulisman Maksom is a distinguished figure in the field of experiential design and academia, renowned for his expertise in Activity Centered Design, UX/UI, Instructional Design, and graphic design. Born with a passion for visual creativity, he embarked on a journey to cultivate and hone his talents, ultimately becoming a trailblazer in the industry.

Dr. Zulisman began his academic journey by earning a Bachelor of Arts (Hons) in Computer Graphic Design from Wanganui School of Design in New Zealand. This foundational education laid the groundwork for his future endeavors in the realm of design and creativity.

Seeking to deepen his understanding and expand his horizons, Dr. Zulisman pursued a Masters of Art Design and Manufacture at De Montfort University in the United Kingdom. Here, he delved into the intricacies of design and manufacture, gaining valuable insights that would shape his future contributions to the field.

Undeterred by geographical boundaries, Dr. Zulisman Maksom's thirst for knowledge and desire to excel led him to Swinburne University of Technology in Melbourne, Australia, where he earned his Doctor of Design degree. This doctoral pursuit was a testament to his dedication and determination to push the boundaries of design, further solidifying his expertise in the field.

With over two decades of industry experience as an academician, Dr. Zulisman has made substantial contributions to the field of design. His expertise encompasses a diverse range of design disciplines, including Activity Centered Design, UX/UI design, Instructional Design, and graphic design. His holistic understanding of design principles and methodologies has made a significant impact on the way we perceive and interact with various mediums.

As a multifaceted practitioner, Dr. Zulisman excels in merging theoretical knowledge with practical applications. He seamlessly integrates academic rigor into real-world design projects, instilling a passion for creativity and problem-solving in his students. Dr. Zulisman's approach is characterized by a commitment to excellence, a focus on innovation, and a keen understanding of the evolving design landscape.

Throughout his illustrious career, Dr. Zulisman Maksom has continually sought to push the boundaries of design, advocating for user-centric and experience-driven approaches. His legacy as a visionary in the design industry continues to inspire and shape the next generation of designers, leaving an indelible mark on the ever-evolving world of experiential design.

127 Students

4 Courses

MURZIDAH BINTI AHMAD MURAD

Instructor at UCreds

email: murzidah@utem.edu.my

Hello students,


My name is Dr. Murzidah binti Ahmad Murad and I will be your lecturer for this course. I am an academics from Faculty of Technology Management and Technopreneurship. I am looking forward to a terrific semester with you.


Warm regards,

Dr. Murzidah

19 Students

2 Courses

NUSAIBAH BINTI MANSOR

Instructor at UCreds

Hi everyone, I'm Dr. Nusaibah Mansor your instructor for this course.

5 Students

1 Courses

HASLINDA BINTI MUSA

Instructor | Technology and Operations Management

Associate Professor Ts. Dr. Haslinda Binti Musa is a distinguished academician, researcher, and technopreneur with over two decades of experience in engineering, operations management, and technology-driven entrepreneurship. She earned her Bachelor’s degree in Civil Engineering from the University of Malaya (2000), followed by a Master of Science (by Research) in Applied Science from Universiti Teknologi MARA (2003), specializing in GPS and Remote Sensing. She later completed her Ph.D. in Operations Management at the University of Leeds, United Kingdom, in 2011.

Dr. Haslinda is currently the CEO and founder of ERADA Solutions Sdn. Bhd., a spin-off company under Universiti Teknikal Malaysia Melaka (UTeM). At ERADA, she leads strategic planning and innovation in EduTourism by translating academic research into marketable products and impactful programs. Notable commercialization outputs under her leadership include the Electric Beca (eBECA) and the Electric Boat (ePenambang), both of which exemplify her commitment to sustainable mobility and community-based innovation.

Throughout her career, Dr. Haslinda has demonstrated academic excellence through numerous national and international research grants, peer-reviewed journal publications, and active participation in conferences and collaborative research initiatives. Her research interests include Operations Management, SME performance, innovation diffusion, and technology adoption. She is also a reviewer for various academic journals and frequently serves as an external examiner for postgraduate theses and doctoral defenses.

A certified Professional Technologist (Ts.) and passionate educator, Dr. Haslinda is committed to advancing knowledge through practical, technology-enhanced teaching, and industry-academia collaboration. She is actively involved in nurturing future-ready talent through platforms like UCreds and in expanding access to experiential learning via digital and micro-credential programs.



Students

0 Courses

ASLINA BINTI SIMAN

Lecturer in the Faculty of Tech. Mgmt and Technopreneurship

My field of interest is quality management, operations management, new product development and commercialization feasibility.

Students

0 Courses

MEHRAN DOULATABADI

Mehran Doulat (メヘラン政府) Ph.D., MQM, MEM, EFQM, T.R.A.D.E.®P.T

For the past 15 consecutive years I have been collaborating and involved in a number of international research projects from the academic community and industrial sector in different countries including the United States, Canada, Australia, New Zealand, United Kingdom, Japan, Singapore, South Korea, Malaysia, India, Indonesia, China and UAE. I have also been working as a visiting professor and research fellow at University of Wollongong (Australia); National University of Singapore (Singapore); Meiji University (Japan); Massey University (New Zealand); University of Pune (India); Universiti Teknologi Malaysia (Malaysia) ; University of Derby (United Kingdom) and more recently Simon Fraser University British Colombia (Canada).

5 Students

1 Courses

NUR ILYANA AMIIRAA BINTI NORDIN

Instructor at UCreds Hello everyone, I'm an instructor for this course and I can't wait to learn with all of you

Students

0 Courses

Course Learning Path Micro Courses

Duration
Badge
Status

1. [MTKL5033] Operations Management and Supply Chain Management
6 hours 0 mins
...
2. [MTKL5033] Operations Strategy
6 hours 0 mins
...
3. [MTKL5033] Process Design and Technology
6 hours 0 mins
...
4. [MTKL5033] Capacity and Facilities Planning
6 hours 0 mins
...
MTKL5033 (Continous Assessment) Reflective Report
10 hours 0 mins
...
5. [MTKL5033] Material Handling System
5 hours 0 mins
...
6. [MTKL5033] Technology and Forecasting
6 hours 0 mins
...
7. [MTKL5033] Inventory Management
6 hours 0 mins
...
MTKL5033 (Continous Assessment) Case Study Investigation
14 hours 0 mins
...
8. [MTKL5033] Supply Chain Distribution and Globalization
6 hours 0 mins
...
9. [MTKL5033] Sustainability Strategy in Supply Chain
5 hours 0 mins
...
10. [MTKL5033] Quality Management
6 hours 0 mins
...
11. [MTKL5033] Lean Operations
6 hours 0 mins
...
12. [MTKL5033] Operation Planning and Scheduling
6 hours 0 mins
...
13. [MTKL5033] Decision Making Tools in Operations Management (Part 1)
6 hours 0 mins
...
14. [MTKL5033] Decision making tools in Operations Management (Part 2)
5 hours 0 mins
...
15. [MTKL5033] - Final Assessment
40 hours 0 mins
...