Description
Dear Esteemed Future Business Leaders!
Welcome to the MTKL5033 Technology and Operations Management course! We are delighted to have you join this learning journey, where we will explore the principles, tools, and strategies that drive efficient and effective organizational operations.
In this course on Technology and Operations Management, you will explore the dynamic challenges and critical issues shaping both service and manufacturing industries in today’s technology-driven world. Through engaging case studies and real-world examples, learners will uncover how successful organizations manage their operations and leverage technology for competitive advantage. By identifying, analyzing, and synthesizing key industry challenges, students will develop a comprehensive, real-world understanding of operational excellence, innovation, and strategic decision-making. This course equips future professionals with the skills to critically evaluate operational strategies and implement effective solutions empowering them to lead transformation in complex business environments.
This Open and Distance Learning (ODL) format gives you the flexibility to study at your own pace while still engaging in meaningful activities, discussions, and assessments. I encourage you to stay proactive, participate actively, and make full use of the resources available to you.
We are looking forward to supporting your learning and growth throughout the course. Wishing you a rewarding and enriching academic experience!
Assessment Structure:
Individual Assignment - 30%
Case study Report - 30%
Written Final Assessment - 40%
Communication Channel
All official announcements, discussion, and meeting links will be shared via Microsoft Teams. Please ensure you check your MS Teams regularly and turn on notifications for this course channel.
(The link will be provided once the semester open)
Learning Outcomes
After successful completion of this course, learners are expected to be able to:
CLO1: Synthesize the issues in Technology and Operation Management either in service or manufacturing industries (PLO1,A4)
CLO2: Evaluate a range of tools appropriate for analysis of technology and operations management (TOM) of the firm. (PLO5, C6)
CLO3: Design the operation management techniques to the service sector as well as manufacturing firms (PLO7,C6)
References
- Krajewski, L. J., Malhotra, M. K., & Ritzman, L. P. (2024). Operations management: Processes and supply chains (14th ed.).
- Drane, M., & Faramarzi, H. (2024). Introduction to operations management. Business LibreTexts. https://biz.libretexts.org/Bookshelves/Management/Introduction_to_Operations_Management
- Daly, Patrick. International Supply Chain Relationships : Creating Competitive Advantage in a Globalized Economy, Kogan Page, Limited, 2019. ProQuest Ebook Central, https://ebookcentral.proquest.com/lib/kutkm-ebooks/detail.action?docID=5639370.
Recognition
MTKL5033 TECHNOLOGY AND OPERATIONS MANAGEMENT
Instructor
Course Learning Path Micro Courses
1. [MTKL5033] Operations Management and Supply Chain Management
2. [MTKL5033] Operations Strategy
3. [MTKL5033] Process Design and Technology
4. [MTKL5033] Capacity and Facilities Planning
MTKL5033 (Continous Assessment) Reflective Report
5. [MTKL5033] Material Handling System
6. [MTKL5033] Technology and Forecasting
7. [MTKL5033] Inventory Management
MTKL5033 (Continous Assessment) Case Study Investigation
8. [MTKL5033] Supply Chain Distribution and Globalization
9. [MTKL5033] Sustainability Strategy in Supply Chain
10. [MTKL5033] Quality Management
11. [MTKL5033] Lean Operations
12. [MTKL5033] Operation Planning and Scheduling
13. [MTKL5033] Decision Making Tools in Operations Management (Part 1)
14. [MTKL5033] Decision making tools in Operations Management (Part 2)
15. [MTKL5033] - Final Assessment